A coalition of leaders from civil society and the private and public sectors established the National Taxpayers Association (NTA) in April 20061. Its inception was informed by the Centre for Governance and Development’s work under its Economic Governance Programme. CGD’s assessment of the Controller and Auditor General’s Reports from 1993 to 2003 and most recent reviews revealed a worrying trend in waste and mismanagement of public resources through state-owned enterprises. The resultant publications -- “Seven Years of Waste” and “A Decade of Waste” -- revealed massive losses conservatively estimated at Ksh256 billion over a period of 10 years. These colossal losses ultimately translated into poor service delivery for taxpayers, poor implementation of public projects, and a culture of impunity, among other corruption-related problems and inadequacy in effective revenue collection mechanism.
Based on this success, the NTA adopted the report card model to enable citizens to formally demand accountability for quality service delivery from their local service providers and managers of devolved funds. Since its conception, NTA’s success and operations have evolved exponentially. It is now established as a new organisation with its own identity. NTA has eight regional offices and a secretariat in Nairobi. NTA continues to enjoy an effective working relationship with its founding members. NTA is making an impressive impact on good governance by establishing influential channels for citizen demands for accountability, strengthening government service delivery and increasing the democratic interactions between national and county governments and the citizen of Kenya.
NTA is a national, independent, non-partisan organization focused on promoting good governance in Kenya through citizen empowerment, enhancing public service delivery and partnership building. NTA is registered as a society under the Societies Act (Cap 108) -Registration number 30764.
The NTA represents all citizens, as everyone pays taxes. Since 2006, the NTA has been implementing programmes focused on citizen demand for accountability through monitoring of the quality of public service delivery and the management of devolved funds.
NTA has achieved this through the development of social accountability tools (CRCs), civic awareness and citizen capacity-building and initiating partnerships with the government and other service providers, the private sector, civil society organizations and community action groups.
NTA supports good governance in Kenya (state capability, responsiveness and accountability) through strengthening citizen to government accountability, and citizen-to-citizen accountability.
The primary tool for demanding accountability from government, at both national and district levels, is by Citizen's Report Card. The NTA drafts and disseminate Citizen Report Cards listing information, in a clear and well structured way, on the quality of district services and the overall management of constituency-based devolved funds.
What are the objectives of the NTA?